“As Birsu Elektrik, we are committed to providing high-quality services in the energy sector by making customer satisfaction our focus. Our quality policy is based on constantly supplying reliable and uninterrupted energy to our customers, showing sensitivity to the environment, and promoting efficiency and innovation.

In line with our quality policy, our commitments are:

Customer Satisfaction: Our priority is to understand the expectations of our customers, to offer solutions that meet their needs, and to strive to continuously improve our service quality. We attach importance to continuous communication and exchange of feedback in order to gain the trust of our customers and to satisfy them.

Providing Quality and Reliable Energy: Continuity and reliability in energy supply is the basis of our business. We are committed to providing high quality energy by regularly checking our facilities with maintenance and inspections. By constantly following the technology, we update our infrastructure and offer the latest energy solutions to our customers.

Environmental Responsibility: We adopt environmentally friendly practices in our energy production and distribution processes and take responsibility for protecting natural resources. We promote energy savings, enable waste management and strive for a sustainable future using environmentally friendly technologies.

Continuous Improvement: We encourage continuous improvement inside and outside the company. We regularly review our business processes, conduct performance evaluations, and offer training and development opportunities to increase efficiency. We constantly update our quality management system and strictly monitor our compliance with standards.

Ethical Values: Transparency, honesty and commitment to ethical values ​​are the cornerstones of our business. We act in accordance with ethical principles in our business activities and show respect to our employees and customers.